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David Katzman, MD & Jennifer DeLaney, MD
Internal Medicine Specialists

 

Office Reopening in Phases

We want to thank you for your cooperation and patience during these last couple of months with helping to slow the spread of the coronavirus!

With the state beginning to reopen, our office will begin to reopen as well. Starting next Monday, May 11, our office is going to begin a phased reopening. We will be starting with a reduced schedule consisting of hybrid visits – part of the visit will be virtual and part will be in person. For example, if you have a physical scheduled, your doctor will call you to discuss your current health and medications and then follow up with an in-person appointment, preferably the next day, to take vital signs, draw labs, and do a physical exam. Some portions of your physical that you may be used to, such as EKGs and routine urine tests, will not take place until further notice. All of this will help reduce time in the office and therefore exposure for both patients and staff. Also, we will continue to minimize the number of labs we are drawing and, unless medically necessary, we will only draw labs associated with an office visit. We anticipate this phase continuing through June.

In order to help keep you and our staff safe, we will be instituting the following measures in our office:
• Spacing appointments to help decrease exposure to other patients
• Closing off the waiting areas and putting each patient directly into an exam room
• Utilizing HEPA air purifiers throughout the office
• Thoroughly disinfecting exam rooms and the lab between patients.
• Increasing cleaning of common areas such as the restroom and front desk
• Supplying staff with personal protective equipment
• Screening patients for symptoms when we call with your appointment reminders
• Continuing to perform drive-through appointments for anyone with fever, cough, or respiratory illness.

In addition, we ask for your help and cooperation with the following safety measures:
• If you have had a fever, cough, or other respiratory symptoms in the two weeks prior to your appointment, please let us know. We will change your appointment as necessary – either changing to a drive-through appointment or postponing it.
• Please arrive at your appointment time and do not come early. As mentioned, there will be no waiting areas in the office in order to help minimize overall time spent in the office.
• Wear a mask if you have one. If you don’t have access to a mask, one will be supplied. As hard as it is, please keep this mask on at all times while in the office. Do not pull it down to talk.
• We ask that family and friends continue to remain outside if they came with you. No one other than patients will be allowed in the office unless medically necessary.
• Please do not drop by the office. If you need something, please call ahead and we will provide you with ways we can help.

If you had an appointment that was postponed over the last couple of months or are due for a physical, please call our office to schedule it. Our phones will be on Monday-Friday from 8:30 a.m. – 4 p.m.

Since a secondary spike is anticipated as the state reopens, we ask you to still be cautious and conscientious about your daily routines. Continue to stay at home as much as possible, wear a mask when you have to go out, and exercise social distancing as well.

If there is a secondary spike of coronavirus infections, we may need to alter our schedule again. We will be in touch if that happens.

We hope you have all been doing well and continue finding silver linings through all of this uncertainty and change.

11709 Old Ballas Rd. Suite 101, St. Louis, MO 63141
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